Überblick
This study describes the development, current situation and future prospects of household
services in Austria. Areas examined are childcare and care of the elderly, gardening, meal
preparation and delivery and cleaning and repair services. After a survey of the general
environment for these services in Austria as a whole, detailed analyses were conducted in two
specific areas, i.e. in three districts of Vienna and in the provincial capital of Linz. Both persons employed in household services and experts working on innovative model projects and in social organisations and municipal authorities were asked for their views and assessments of the situation and development potential of this sector. Literature searches and the secondary processing of statistics completed the information base, which finally enabled the project team to draw up a catalogue of measures for the differentiated promotion of employment in household services. We take this opportunity to thank the employees and experts for their helpful supply of information and for their cooperation. We also thank the Austrian Federal Ministry for Labour, Health and Social Affairs, which helped to ensure the quality of this report through the additional funding it granted.